Privacy Policy

Quill Systems Ltd (Quill Systems) is committed to protecting the privacy and security of your personal information.
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authority

What data do we collect?

Quill Systems collects the following data:

  • Personal identification information (Name, Email Address, Phone Number etc.)
  • Computer identification information (IP address etc.)

How do we collect your data?

You directly provide Quill Systems with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey, complete the "contact us" form on our website or contact us via email
  • Use or view our website
  • Use or view our software

How will we use your data?

Our company collects your data so that we can:

  • Process your orders and manage your account
  • Email you with special offers on other products and services we think you may like
  • Manage the security of our systems and prevent unauthorised access

How do we store your data?

Our company stores your data on our secure servers.
Our company will only keep your data for as long as the law specifies or as determined by business requirements.
Details of retention periods for different data are available in our corporate records policy. Where ad-hoc retention periods have been agreed these will be detailed in the contract of supply.

Marketing

Quill Systems would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please let us know here.

What are your data protection rights?

Quill Systems would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Quill Systems for copies of your personal data. We may charge you a small fee for this service
  • The right to rectification - You have the right to request that Quill Systems corrects any information you believe is inaccurate. You also have the right to request Quill Systems to complete information you believe is incomplete
  • The right to erasure - You have the right to request that Quill Systems erase your personal data, under certain conditions
  • The right to restrict processing - You have the right to request that Quill Systems restrict the processing of your personal data, under certain conditions
  • The right to object to processing - You have the right to object to Quill Systems process of your personal data, under certain conditions
  • The right to data portability - You have the right to request that Quill Systems transfer the data that we have collected to another organisation, or directly to you, under certain conditions

If you make a request we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email:
dataprotection@QuillSystems.com
Or write to us at:
Data Protection Officer, Quill Systems Ltd, John De Mierre House, Haywards Heath, West Sussex, England RH16 1UA

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
When you visit our websites we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org

How do we use cookies?

Our company uses only first party cookies on our website. These cookies are only used for the essential functioning of the website, including:

  • Keeping you signed in
  • Displaying appropriate error messages if there are issues with submitted forms
  • Identifying malicious behaviour and blocking unauthorised access attempts

How to manage cookies

You can set your browser not to accpot cookies and the above website tells you how to remove cookies from your browser. However, this may cause some of the functionality of this website not to work.

Changes to our privacy policy

Quill Systems reviews all policies, including this privacy policy, on a regular basis. Any updates will be placed on this webpage.
This policy was last updated on 19 November 2025

How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: dataprotection@QuillSystems.com
Or write to us at: Data Protection Officer, Quill Systems Ltd, John De Mierre House, Haywards Heath, West Sussex, England RH16 1UA

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
https://ico.org.uk/
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF